Privacy Policy

Data Protection Privacy Notice

This notice describes how we collect and use personal data about you both during and after your working relationship with us.  

Our use of your data is subject to your instructions, Data Protection law and our duty of confidentiality. We are a ‘Data Controller’ and are responsible for deciding how we hold and use personal information about you. 

What information may we hold about you?  

We collect and record personal data about you which may include, but not limited to, personal details, family details, goods and services, financial details, business details and education and employment details. 

We will only collect and use sensitive personal data when we are entitled to do so and it must be: 

  • used lawfully, fairly and in a transparent way 
  • accurate and kept up to date 
  • relevant to the purposes we have told you about and limited only to those purposes 
  • collected only for valid purposes which we have clearly explained and not used in any way that is incompatible with those purposes 
  • kept only as long as necessary for the purposes we have told you about 
  • kept securely 

How do we use personal data about you? 

We use the information you provide primarily for the provision of legal services to you and for related purposes including: 

  • updating and enhancing client records 
  • analysis to help us manage our practice 
  • statutory returns 
  • legal and regulatory compliance 

 Under the Data Protection regulations, we rely on our contract/retainer with you and legitimate interests for processing your data/personal information.  

Will we share information about you with anyone? 

We take your privacy seriously. We will never sell your personal data to anyone and we take precautions to keep it secure. 

Please note it will sometimes be a necessary for us to pass on information to third parties including, but not limited to: 

  • family, associates or representatives of our client
  • current, past or prospective employers 
  • healthcare professionals, social and welfare organisations 
  • expert witnesses and other professional advisers, including sometimes advisers appointed by another party to your matter  
  • business associates 
  • trade associations and professional bodies 
  • suppliers and service providers and any who perform services for us such as typing or photocopying 
  • financial organisations 
  • debt collection and tracing agents, credit reference agencies  
  • courts and tribunals 
  • auditors or accountants  
  • the Solicitors Regulation Authority or similar authorities 

Such third parties are required to maintain confidentiality in relation to your information.  

We will not normally send data outside the European Economic Area (EEA). We may sometimes send it to a recipient in a country outside the EEA which has been designated by the EU Commission as providing adequate data protection. If we need to send the data to a country outside the EEA that has not been so designated, we will have appropriate contract clauses agreed with the recipient to protect your data. 

Your rights  

You have a right of access under Data Protection law to the personal data that we hold about you. We seek to keep that personal data correct and up to date. You should let us know if you believe the information we hold about you needs to be corrected or updated.  

The personal data you provide will be retained in accordance with our file retention periods, according to our regulatory obligations. Please also see our Terms and Conditions of Business. 

In addition, you have the following rights to: 

  • request from us access to and erasure of personal data  
  • restrict or object to processing of your data  
  • data portability 
  • withdraw consent at any time to your file being audited by external third parties 
  • lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk) 

Provision of your personal data will be a contractual requirement, as this is necessary to enable us to provide legal services to you. If you refuse to provide such data, this may impact upon our ability to act for you or we may be prevented from complying with our legal obligations, for example our anti-money laundering obligations. 

Our Data Protection Officer is Ian Kettridge. He can be contacted at info@pellys.co.uk or by post to 10 Market Place, Saffron Walden, Essex CB10 1HR. 

Last updated March 2026